Privacy policy
This privacy policy tells you how we collect and use information.

In summary – we will never provide your personal information to anyone who is not connected with Silvertongue Speeches. Your personal information will only be used for the purposes of providing services or information to you.

We collect information from you when you engage our services. This includes personal identification details such as email and phone numbers, names etc, but also personal information about relationships and personal histories. Silvertongue Speeches is honoured to share this information with you and respects the trust you place in us for the purposes for providing you with quality services. We take every care to secure your personal information.

Your personal information is not distributed or disclosed to or used by third parties unless it is directly relevant to the provision of services as engaged by you. Personal information that is collected by Silvertongue Speeches may  be used by, and disclosed to, company employees, contractors or third party vendors whose duties require them to use it in order to help Silvertongue Speeches fulfil transactions with you or to otherwise help Silvertongue Speeches provide goods and/or services to you. Personal information collected by Silvertongue Speeches will only be used to enable Silvertongue Speeches to provide you with better service. If you do not wish your personal information to be used even for these purposes please contact us directly.

We collect personal information when you sign up to our email list, engage our services, contact us for more information, engage in social media or when you email us. Your email details and personal contact information will never be sold or distributed. You can always opt out of any direct marketing. Silvertongue Speeches is not responsible for your own privacy settings on any social media channels. Silvertongue Speeches may use your personal information to contact you to participate in market research or to request a review or testimonial of the Business or services received.

We collect some information automatically when you visit the Silvertongue Speeches website via third-party vendors such as Google Analytics. This is aggregated, information collected in an anonymous form and includes information such as the number, date and timing of visits to the website and the pages of the website visited frequently. This information is not personal information and collected for statistical purposes only.

Silvertongue Speeches may also use other technologies that use cookies to allow the website to track personal usage information and “remember” users when they return to this website and other online services provided by Silvertongue Speeches. No personal information will be collected through these processes.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy for the purposes set out above.

Data Quality and Security

While Silvertongue Speeches takes reasonable precautions to protect the information it holds from unauthorised use, the nature of the information systems is such that the security of information cannot be guaranteed. Silvertongue Speeches relies on commercially available technologies for the security of its information systems – this applies not only to Silvertongue Speeches but to the use of online information security systems in general.

Data Storage

Please note that the personal information you submit using some of the services on our website (including Google Analytics, Newsletter Subscriptions and downloading documents) will be stored. Silvertongue Speeches makes every effort to ensure your data is secured safely, if you do not wish your personal information to be stored, please contact us directly. Silvertongue Speeches does not collect personal credit card details.

Access to and correction of personal information

You may request access to any personal information that the Business may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. For access and correction, please email Lynda@silvertonguespeeches.com.au.

Complaints and contacts

If you wish to make a complaint about our handling or privacy, please contact us in the first instance on the details below. If you have any questions about how your information is stored, please contact us on the details below.

Silvertongue Speeches

Lynda@silvertonguespeeches.com.au

Phone: 0408 217 902

 

May 2017